Regency Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds60
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2021-07-15
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The atmosphere here strikes visitors as genuinely welcoming. Staff greet both residents and families with real warmth, creating connections that go beyond routine care tasks. People notice how residents engage in organised outings and social activities that bring variety to their days.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare70
- Management & leadership74
- Resident happiness68
What inspectors found
Inspected 2021-07-15
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the May 2021 inspection. This covers training, care planning, healthcare access, nutrition, and how well the home uses evidence-based practice. The home lists dementia as a specialism, which means inspectors would have looked at whether staff are trained to support people with dementia specifically. No detail about the content of training, care plan review processes, or mealtime observations is included in the published summary.Is this home caring?
The Caring domain was rated Good at the May 2021 inspection. This is the domain that most directly reflects how staff treat the people who live in the home, covering dignity, respect, privacy, and whether staff are warm and unhurried. The published summary does not include specific inspector observations, resident quotes, or examples such as whether staff knock before entering rooms or address residents by preferred names.Is the home responsive?
The Responsive domain was rated Good at the May 2021 inspection. This covers whether the home tailors its care to individual needs, whether activities are varied and meaningful, and how the home handles complaints and end-of-life care. The home lists physical disabilities as well as dementia among its specialisms, which suggests a range of needs to be met. No specific activities, examples of individual tailoring, or complaint handling processes are described in the published summary.Is the home well-led?
The Well-led domain was rated Good at the May 2021 inspection, having previously contributed to a Requires Improvement overall rating. This domain covers the quality of management, governance, staff culture, and how the home responds to problems. The registered manager is named as Mrs Nichola Birkett and the nominated individual as Mrs Cathryn Fairhurst. The improvement from Requires Improvement to Good in this domain is particularly significant, as leadership quality is strongly linked to the overall trajectory of a home.
Source: CQC inspection report →
What the evidence base says
The home specialises in dementia care, physical disabilities, and caring for adults over 65. Their clinical team brings professional nursing expertise to complex health needs. For those living with dementia, the team provides specialised support within a structured environment. The combination of trained staff and organised activities helps maintain quality of life through the progression of memory conditions. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Regency Care Centre scores 72 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from its previous Requires Improvement rating. The score is held back by the limited specific detail in the published inspection findings, which makes it difficult to verify many of the things families care about most.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
The atmosphere here strikes visitors as genuinely welcoming. Staff greet both residents and families with real warmth, creating connections that go beyond routine care tasks. People notice how residents engage in organised outings and social activities that bring variety to their days.
What inspectors have recorded
The nursing team shows particular strength in end-of-life care, handling these sensitive times with trained dignity and reassurance. While most families report attentive, responsive care, one visitor has raised concerns about staffing levels that deserve consideration when visiting.
How it sits against good practice
A visit will help you gauge whether their approach to skilled nursing care matches what your family needs.
Worth a visit
Regency Care Centre, at 140 Lilly Hill in Bury, was rated Good across all five inspection domains at its last inspection in May 2021. That rating represents a meaningful step forward from a previous Requires Improvement rating, suggesting the home identified problems and addressed them. The registered manager is named in the inspection records, which is a positive indicator of stable, identifiable leadership. The main limitation for families reading this report is that the published inspection summary contains very little specific detail. Inspectors' actual observations, resident and relative quotes, and specific examples of good practice are not included in the text available. This means the Good rating is credible but largely unverified at the level of detail families need. The inspection was also carried out in May 2021, over three years ago as of mid-2024, so the home may have changed. Before deciding, visit in person, ask to see last week's actual staffing rota (counting permanent versus agency staff, especially on nights), and ask how the home supports people with dementia who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Regency Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Regency Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where clinical expertise meets genuine warmth in Bury
Compassionate Care in Bury at Regency Care Centre
When families need skilled nursing care that still feels personal, Regency Care Centre in Bury offers something reassuring. This North West home combines professional clinical standards with the kind of warmth that makes difficult transitions easier. Families describe finding both medical competence and emotional support here.
Who they care for
The home specialises in dementia care, physical disabilities, and caring for adults over 65. Their clinical team brings professional nursing expertise to complex health needs.
For those living with dementia, the team provides specialised support within a structured environment. The combination of trained staff and organised activities helps maintain quality of life through the progression of memory conditions.
“A visit will help you gauge whether their approach to skilled nursing care matches what your family needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Regency Care Centre scores 72 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from its previous Requires Improvement rating. The score is held back by the limited specific detail in the published inspection findings, which makes it difficult to verify many of the things families care about most.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
The atmosphere here strikes visitors as genuinely welcoming. Staff greet both residents and families with real warmth, creating connections that go beyond routine care tasks. People notice how residents engage in organised outings and social activities that bring variety to their days.
What inspectors have recorded
The nursing team shows particular strength in end-of-life care, handling these sensitive times with trained dignity and reassurance. While most families report attentive, responsive care, one visitor has raised concerns about staffing levels that deserve consideration when visiting.
How it sits against good practice
A visit will help you gauge whether their approach to skilled nursing care matches what your family needs.
Worth a visit
Regency Care Centre, at 140 Lilly Hill in Bury, was rated Good across all five inspection domains at its last inspection in May 2021. That rating represents a meaningful step forward from a previous Requires Improvement rating, suggesting the home identified problems and addressed them. The registered manager is named in the inspection records, which is a positive indicator of stable, identifiable leadership. The main limitation for families reading this report is that the published inspection summary contains very little specific detail. Inspectors' actual observations, resident and relative quotes, and specific examples of good practice are not included in the text available. This means the Good rating is credible but largely unverified at the level of detail families need. The inspection was also carried out in May 2021, over three years ago as of mid-2024, so the home may have changed. Before deciding, visit in person, ask to see last week's actual staffing rota (counting permanent versus agency staff, especially on nights), and ask how the home supports people with dementia who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Regency Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Regency Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where clinical expertise meets genuine warmth in Bury
Compassionate Care in Bury at Regency Care Centre
When families need skilled nursing care that still feels personal, Regency Care Centre in Bury offers something reassuring. This North West home combines professional clinical standards with the kind of warmth that makes difficult transitions easier. Families describe finding both medical competence and emotional support here.
Who they care for
The home specialises in dementia care, physical disabilities, and caring for adults over 65. Their clinical team brings professional nursing expertise to complex health needs.
For those living with dementia, the team provides specialised support within a structured environment. The combination of trained staff and organised activities helps maintain quality of life through the progression of memory conditions.
Management & ethos
The nursing team shows particular strength in end-of-life care, handling these sensitive times with trained dignity and reassurance. While most families report attentive, responsive care, one visitor has raised concerns about staffing levels that deserve consideration when visiting.
“A visit will help you gauge whether their approach to skilled nursing care matches what your family needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
